Job description

About Interserve
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Key Points

  • Vacancy Title:
    Lead Plumber - Sheffield/Nottingham
  • Vacancy Reference:
    7273
  • Contract:
    Service Operations: Fire & Water: Water
  • Security Clearance:
    BPSS Enhanced - During Employment (Fire/Water/Asbestos Only)
  • Position Type:
    Full Time
  • Hours:
    40
  • Contract Type:
    Salaried - Permanent

About Interserve

Interserve Group Limited is one of the world’s foremost support services and construction companies. Everything we do is shaped by our core values. We are a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. We are headquartered in the UK and have consolidated revenues of £2.9bn and a workforce of circa 60,500 people worldwide.

The Role

Company:
  • Support Services

Interserve is one of the world’s foremost support services and construction companies. Everything we do is shaped by our core values. We are a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. Headquartered in the UK, we have gross revenues of £3.3 billion and a workforce of 68,000 people worldwide.

Job purpose

Act as a representative of Interserve Water carrying out work as detailed by the Remedial Works Manager.

  • Conduct yourself in a professional manner in support of our customers and work colleagues
  • Take responsibility to deliver a first class service for the customers
  • To deal with any priority remedial works following the legionella WRA or our non-conformance results (Certificate of Service) from Interserve Water risk assessors/engineers
  • To ensure all projects are delivered on time and to the agreed specification
  • To lead each project and be responsible for client satisfaction
  • To assist in the development of a junior colleague
  • Checking paperwork and service standards completed by Engineering team.
  • Carry out allocated work within agreed time schedules, adhering to the Interserve Quality Management System and quality policy, and to the relevant industry guidelines and customer specifications
  • Complete reports and paperwork as instructed by the Remedial Works Manager, Branch Manager, Operations manager.
  • Take responsibility for your own training needs and bring them to the attention of the Remedial Works Manager, Branch Manager, Operations manager.
  • Ensure compliance with Health & Safety Executive and the latest regulations and codes of good practice.

This is a mobile, field-based position covering Sheffield/Nottingham and surrounding areas.

Responsibilities

  • Surveying clients sites and produce detailed plans as required, involving travel and overnight accommodation where needed.
  • Work in conjunction with the admin and management team to create an efficient and workable schedule.
  • Complete projects so they can be signed off and are compliant with HSG 274.
  • Organise from start to finish remedial projects from Water Risk assessments and Certificate of service reports.
  • Ensure that you are performing to the required standard as detailed in the job description.
  • Be available to training to enhance their capabilities and efficiency.
  • Provide technical support to the regional service delivery team.
  • Ensure that paperwork is completed correctly and handed in on time.

What we are looking for 

  • NVQ Level 2 in Plumbing and Domestic Heating, Also any other relevant qualifications working within the Water Treatment Industry.
  • Follow instructions as detailed by the Remedial Works Manager, Branch Manager, Operations manager.
  • Project management and task risk assessment / method statement production.
  • Health & Safety management.
  • Commercial awareness.
  • Planning skills.
  • Customer care/relationship building skills.
  • Ability to manage change successfully.
  • Able to work as a member of a team.
  • Able to work without direct supervision.
  • Physically able to complete required duties.
  • Driving licence.
  • Able to deal directly with customers in a professional manner and represent the company.

 

Our Values

At Interserve, we support people and organisations to manage change – helping to create improved and better environments in places where people live and work.

Our direction and behaviours are underpinned by a set of core values:

Everyone has a voice

Everyone has a voice, so we listen and encourage openness. We value all views and opinions, we welcome discussion and we treat people as we, ourselves, would want to be treated - with respect and patience.

Take pride in what you do

Whatever the task in hand, everybody can and should take pride in a job well done - a job undertaken with care and done to the best of our abilities.

Bring better to life

We are all about believing we can do better. Asking questions, thinking differently, seeking solutions and creating ideas to support our customers and adding value.

Do the right thing

Doing the right thing means not accepting 'that will do', and not walking by when you could make a positive difference. The right thing also means the safe thing and the sustainable thing.

Benefits

Competitive pension scheme

Competitive annual leave entitlement

MyInterserve - Company discount scheme offering discounts at high street retailers

Office Location