Job description

About Interserve

Key Points

  • Vacancy Title:
    Design Manager
  • Vacancy Reference:
  • Contract:
  • Security Clearance:
    BPSS (Pre-employment)
  • Location:
  • Position Type:
    Full Time
  • Contracted Hours:
  • Contract Type:
    Salaried - Permanent

About Interserve

Interserve Group Limited is one of the world’s foremost support services and construction companies. Everything we do is shaped by our core values. We are a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. We are headquartered in the UK and have consolidated revenues of £2.9bn and a workforce of circa 60,500 people worldwide.

The Role

Group Company:
  • Construction

Interserve is one of the world’s foremost support services and construction companies. Everything we do is shaped by our core values. We are a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. Headquartered in the UK, we have gross revenues of £3.3 billion and a workforce of 68,000 people worldwide. We are committed to equal opportunities for all and are accredited by Investors in Diversity & the National Equality Standard.

Job purpose

Key member of the senior project team responsible for the design function and team (both internally and externally).

To manage and co-ordinate the design of complex and large value projects (£50m plus) from tender stage through to the completion of construction stage design information. To utilise construction knowledge and experience to develop innovative and cost effective design solutions in conjunction with the design team, apply value engineering principles to ensure best value for all parties, and ensure an effective construction phase by applying an understanding of site management practices, interface management, risks, costs and co-ordination.

The ideal candidate will have a proven track record of undertaking design management activities at both tender and construction stages. This experience will include working on single stage, two stage and negotiated contracts across a range of sectors including education (schools, further and higher), health, commercial, residential, accommodation, retail and industrial.


  • Develop innovative design solutions to clients briefs with input from the professional team and subcontractors;
  • Develop relationships with clients during early concept stages; manage expectations of the project through regular communication and discussions regarding requirements and specifications;
  • Chair and minute design team meetings and design workshops to arrive at solutions which are cost effective and meet the requirements of the procurement and construction activities.
  • Manage the relationship for the whole project team - with the client, subcontractors and professional team resolve any queries;
  • Understand the process and risks/opportunities related to managing the design with regard to Employer’s Requirements, Contractors’ Proposals.
  • Identify and check contents of Contractors Proposals, qualifications list, design information and marketing documentation for the tender and then be able to deliver compliant design within these parameters.
  • Adopt a proactive approach to value engineering throughout the design phase, by keeping up to date with latest construction techniques and legislation;
  • Develop and utilise scope sheets for each package in conjunction with Project and Commercial Managers to align with duties schedule and utilise these to feed design and procurement programmes and direct design team;
  • Develop and manage the programmes for the production of information for both procurement and construction purposes. Be able to control information flow to suit these parameters from consultants and sub-contractors alike and be able to identify and report when problems are occurring and deal with no-performing parties in a robust fashion;
  • Produce, monitor and drive production though appropriate use of KPIs for the design process;
  • Review the design on an ongoing basis, identify potential interface problems & practicalities in construction, and resolve with the design team and specialist subcontractors;
  • Attend appropriate Contractor selection interviews, including preparation beforehand;
  • Review any subcontract enquiries to subcontractor designed packages;
  • Appoint / vet the Design Team. Ensuring terms and conditions of appointment/novation are acceptable, lead designer role is defined and all services we would normally expect are included.

Knowledge skills & experience

  • Competent user of MS packages e.g. Outlook, Excel, Word (essential);
  • Experience of Powerproject Teamplan or similar (desirable);
  • Competent user of Collaborative platforms such as 4Projects;
  • Causeway or similar estimating software (desirable);
  • Comprehensive site experience in engineering or site management role (essential);
  • Well developed Technical Construction knowledge (essential);
  • Knowledge of current Building Regulations (essential);
  • Knowledge of fire compartmentation (highly desirable);
  • Knowledge of current BREEAM/Passivhaus requirements (essential);
  • Degree qualified in a relevant construction subject (essential);
  • Professionally qualified e.g. MCIOB (desirable);
  • Understanding of M&E design and interface with build (essential).


  • Ability to communicate with a range of people at all levels, both verbally and in writing (essential);
  • Able to work as part of a dynamic team, output driven;
  • Adaptable and flexible (essential);
  • Ability to plan, report organise and project manage, especially in relation to programme output (essential);
  • Analytical problem solver (essential);
  • Client and customer focused in order to build productive relationships (essential);
  • Ability to make reasoned and informed judgements and decisions (essential);
  • Ability to work independently and also in a team environment (essential);
  • Effective leadership skills (essential).


Our Values

At Interserve, we support people and organisations to manage change – helping to create improved and better environments in places where people live and work.

Our direction and behaviours are underpinned by a set of core values:

Everyone has a voice

Everyone has a voice, so we listen and encourage openness. We value all views and opinions, we welcome discussion and we treat people as we, ourselves, would want to be treated - with respect and patience.

Take pride in what you do

Whatever the task in hand, everybody can and should take pride in a job well done - a job undertaken with care and done to the best of our abilities.

Bring better to life

We are all about believing we can do better. Asking questions, thinking differently, seeking solutions and creating ideas to support our customers and adding value.

Do the right thing

Doing the right thing means not accepting 'that will do', and not walking by when you could make a positive difference. The right thing also means the safe thing and the sustainable thing.


Competitive pension scheme

Competitive annual leave entitlement

MyInterserve - Company discount scheme offering discounts at high street retailers

Office Location

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Swansea - ICL
138 Heol-y-Gors, Cwmbwrla, Swansea, West Glamorgan, Wales, SA5 8LT