Job description

About Interserve
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Key Points

  • Vacancy Title:
    Account Director
  • Vacancy Reference:
    6694
  • Contract:
    Central Government: Affiliate - 10SC
  • Security Clearance:
    SC Clearance [UK] (BPSS Pre-employment)
  • Location:
    London
  • Position Type:
    Full Time
  • Contracted Hours:
    37.5
  • Contract Type:
    Salaried - Permanent

About Interserve

Interserve Group Limited is one of the world’s foremost support services and construction companies. Everything we do is shaped by our core values. We are a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. We are headquartered in the UK and have consolidated revenues of £2.9bn and a workforce of circa 60,500 people worldwide.

The Role

Group Company:
  • Support Services

Interserve is one of the world’s foremost support services and construction companies. Everything we do is shaped by our core values. We are a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. Headquartered in the UK, we have gross revenues of £3.3 billion and a workforce of 68,000 people worldwide.

Job Purpose

To direct and manage the services in accordance with company policy, statutory, regulatory and contract obligations. Responsible for the overall performance and growth of the contracts in accordance with PLC, divisional and business unit requirements, including:

  • Account Leadership
  • Customer Relationship Management
  • Management and delivery of Account Plan

Responsibilities

  • Manage the; budget, forecast, income recovery, cost recognition, cash collection and deliver the P&L.
  • Build and establish an accident free culture. Remaining visible, fully committed and proactive approach in your approach.
  • Ensuring health and safety systems and processes are implemented, monitored, reviewed and acted upon.
  • Create an environment of operational excellence through continuous improvement and innovation
  • Ensure that we operate sustainably, considering the beneficial impacts on society and the environment
  • Deliver the account commercial contract, identifying and accounting for risks and liabilities and complying with commercial governance
  • Ensure adherence to all contractual standards, specifications and legislation, monitoring operational performance and avoiding KPI deduction through data utilisation
  • Ensure that processes, tools, equipment, resources and all necessary training and supervision are in place to deliver the services under the contract.

Knowledge & Experience

  • Hard Services background in building Services, design, maintenance, installation to a degree level or equivalent.
  • Relevant degree or HNC in engineering and or commercial qualification.
  • Able to understand contract obligations and corporate governance in detail, conveying the appropriate aspects to team members
  • Upholds the highest possible health and safety standards and promotes the well-being of others.
  • Management and leadership experience at a similar level in a large, complex, multi-stakeholder organisation.
  • Proven track record of successful financial and commercial management
  • Strong commercial acumen at operational level with the ability to create and deliver successful financial plans

 

Our Values

At Interserve, we support people and organisations to manage change – helping to create improved and better environments in places where people live and work.

Our direction and behaviours are underpinned by a set of core values:

Everyone has a voice

Everyone has a voice, so we listen and encourage openness. We value all views and opinions, we welcome discussion and we treat people as we, ourselves, would want to be treated - with respect and patience.

Take pride in what you do

Whatever the task in hand, everybody can and should take pride in a job well done - a job undertaken with care and done to the best of our abilities.

Bring better to life

We are all about believing we can do better. Asking questions, thinking differently, seeking solutions and creating ideas to support our customers and adding value.

Do the right thing

Doing the right thing means not accepting 'that will do', and not walking by when you could make a positive difference. The right thing also means the safe thing and the sustainable thing.

Benefits

Pension 3-8% matched contribution

Competitive annual leave entitlement

MyInterserve - Company discount scheme offering discounts at high street retailers

Office Location

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Location
Canary Wharf - 10SC
10 South Colonnade, Canary Wharf, London, England, E14 4PU
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